Terms & Conditions

Effective Date: 01.07.2025

Website: www.enayamall.com

Operated by: Black & White (Trading as Enaya Mall)

1. Overview

Welcome to www.enayamall.com, the official online store operated by Black & White ("we", "us", or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, services, and products.

By visiting or shopping with us, you engage in our “Service” and agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our website or services.

2. Ownership & Hosting

This website is hosted on our own servers, and the e-commerce platform is fully developed and managed by Black & White to provide secure and personalized shopping experiences to customers in the UAE and GCC.

3. Eligibility & User Responsibility

By using our site, you confirm that you:

• Are at least the legal age of majority in your country or region, or have received consent from a parent or guardian.
• Will not use our site or services for any illegal or unauthorized purposes.
• Will not transmit viruses, malware, or harmful code.

Violation of these conditions may result in immediate termination of service.

4. General Conditions

• We reserve the right to refuse service to anyone for any reason at any time.
• You agree not to reproduce, copy, sell, or exploit any part of the website or services without our written permission.
• While personal data and payment details are encrypted, non-sensitive data may be transmitted unencrypted.

5. Product Information & Availability

• Products and services may be available exclusively online and may be limited in quantity.
• All efforts are made to display products accurately; however, we cannot guarantee that your monitor's display of any color will be accurate.
• Prices and availability are subject to change without notice.
• We reserve the right to limit or cancel quantities per order or per customer.

For details on returns and exchanges, please refer to our Return Policy.

6. Orders & Billing Information

You agree to:

• Provide accurate, current, and complete information for all purchases.
• Promptly update your account information, including billing details and contact information.

We reserve the right to:

• Cancel or limit orders suspected to be placed by resellers or distributors.
• Notify you via email or phone if an order is modified or cancelled.

7. Third-Party Tools & Links

We may provide access to optional third-party tools or external links. These are provided "as is" and "as available" without warranties. You use them at your own risk and discretion.

We are not responsible for any third-party websites, their content, policies, or practices.

8. User Submissions

By submitting feedback, suggestions, or other content ("Comments") to us, you grant us a non- exclusive, royalty-free license to use, publish, and distribute it in any format or medium.

You agree not to post any content that is unlawful, defamatory, obscene, or infringes on third- party rights.

9. Accuracy of Information

We strive for accuracy but do not guarantee that product descriptions, prices, or other content is error-free. We reserve the right to correct any errors or omissions and to cancel orders if necessary.

10. Prohibited Uses

You are prohibited from using this site for:

• Any unlawful purpose
• Violating intellectual property rights
• Harassment or discrimination
• Uploading harmful or malicious code
• Interfering with site security or performance

Violation may result in termination of access.

11. Disclaimer of Warranties & Limitation of Liability

We do not guarantee that the service will be uninterrupted, secure, or error-free. Products and services are provided “as is” without warranties of any kind.

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential damages, including but not limited to lost profits or data.

12. Indemnification

You agree to indemnify and hold harmless Black & White, its affiliates, employees, and partners from any claims or demands arising out of your breach of these Terms or violation of any law or third-party rights.

13. Severability

If any provision of these Terms is found unenforceable under applicable law, the remaining provisions shall remain in full force and effect.

14. Termination

These Terms remain effective unless terminated by you or us. We may terminate your access at any time if you breach any part of these Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising shall be subject to the exclusive jurisdiction of UAE courts.

16. Changes to Terms

We reserve the right to update or change these Terms at any time. Updates will be posted on this page. Continued use of our site after changes are made constitutes acceptance of those changes.

17. Contact Us

If you have any questions about these Terms, please contact us:

Email: info@enayamall.com

Call: +971 50 6065857